Privacy Policy

Last updated: May 4, 2026

1. Introduction

Cognitary ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our platform at cognitary.ai.

2. Information We Collect

We collect the following types of information:

Account information: Name, email address, and profile image provided through Google OAuth sign-in
Content: Interview transcripts, knowledge models, and queries you create or contribute
Usage data: Pages visited, features used, and interaction patterns (collected only with your consent via cookies)
Technical data: IP address, browser type, device information, and error logs
Billing data: Payment information processed securely by Stripe (we do not store card numbers)

3. How We Use Your Information

To provide and maintain the Service
To process AI-powered interviews and generate knowledge models
To manage your account and subscriptions
To send transactional emails (account confirmations, etc.)
To improve the Service through anonymized analytics (with your consent)
To detect and prevent fraud and abuse
To comply with legal obligations

4. Sub-Processors

We use the following third-party services to operate the platform. Each processes data only as necessary for its stated purpose:

Service	Purpose	Data Processed	Location
Clerk	Authentication and user management	Email address, name, profile image, OAuth tokens	United States
Anthropic	AI language model for interviews and knowledge extraction	Interview transcripts, query content	United States
Vercel	Frontend hosting and edge delivery	IP address, browser metadata, page requests	Global (edge network)
Railway	Backend API hosting and database	Account data, interview content, knowledge models	United States
Cloudflare	DNS, CDN, and DDoS protection	IP address, request metadata	Global (edge network)
Resend	Transactional email delivery	Email address, email content	United States
Stripe	Payment processing and subscription billing	Payment method, billing address, transaction history	United States
Sentry	Error monitoring and performance tracking	Error stack traces, browser metadata, user ID	United States
PostHog	Product analytics (opt-in only via cookie consent)	Page views, feature usage, anonymized interaction data	United States / EU

5. Cookies and Analytics

We use cookies and similar technologies to operate the Service. Analytics cookies (PostHog) are only activated with your explicit consent via our cookie banner. You can change your cookie preferences at any time. See our Cookie Policy for details.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. Interview transcripts and knowledge models are retained until you delete them or close your account. You may request data export or deletion at any time by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing of your data
Data portability (export your data)
Withdraw consent for analytics cookies

8. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS), authentication via OAuth, and access controls. However, no method of transmission over the Internet is 100% secure.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact

For privacy-related inquiries, please contact us at privacy@cognitary.ai.

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